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SHIPPING & DELIVERY POLICY

1. PAYMENT POLICY​

At Versatile Aventure, we offer secure and flexible payment options to ensure a smooth and reliable checkout experience.

Accepted Payment Methods

  • UPI Apps: PhonePe, Google Pay, Paytm, BHIM, Amazon Pay.

  • Wallets: Paytm Wallet, Amazon Pay, PhonePe Wallet.

  • Net Banking: Supported across major Indian banks.

  • Debit & Credit Cards: Visa, MasterCard, RuPay, Maestro, and other supported cards.

  • Cash on Delivery (COD): Available for select pin codes (additional COD charges may apply).

All online payments are securely processed through Razorpay, a PCI-DSS compliant payment gateway.​

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SECURE PAYMENTS

  • All transactions are encrypted and processed through verified payment systems.

  • We do not store your card, UPI, or banking details on our servers at any time.​

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CUSTOM & BULK ORDERS

  • Custom or bulk orders require a mandatory advance payment (partial or full) before processing.

  • Once production has started, customized orders are non-refundable.

  • Secure payment links are shared only via our official WhatsApp number or official email ID.

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2. DELIVERY POLICY​

We are committed to providing reliable, transparent, and timely delivery across Karnataka and India.

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DELIVERY COVERAGE

Within Karnataka

  • Fast, reliable, and priority delivery across most locations.

Outside Karnataka (PAN India)

  • We deliver to most serviceable pin codes across India, subject to courier availability.

  • Delivery feasibility depends on third-party courier network coverage. In rare cases where a location is not serviceable, our team will contact you before dispatch.​

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DELIVERY PARTNERS

To ensure professional handling and wide reach, we ship orders through trusted third-party courier partners, including:

  • DTDC

  • Delhivery

  • Professional Couriers

  • Other reputed logistics partners based on serviceability

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3. STANDARD DELIVERY TIMELINES​

Delivery timelines may vary depending on product type and destination:

  • Ready-made products: 3 – 6 working days.

  • Customized products: 4 – 7 working days.

  • Bulk / corporate orders: Timelines are shared individually based on order size and location.

Order Origin: Puttur, Karnataka
Working Days: Monday to Saturday (excluding public holidays)

Note: All timelines are estimates and may vary due to courier operations or external factors.

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4. PACKAGING OPTIONS​

We ensure your order arrives safely, securely, and presentably.​​

STANDARD EDITION PACKAGING (Included)​

Our standard packaging is designed for durability, cleanliness, and a premium unboxing experience.

Each order includes:

  • A premium branded box.

  • Product neatly packed in a protective poly bag.

  • Brand inserts and order documentation.

  • Secure outer courier wrapping to protect the package during transit.

This packaging is included by default and reflects our focus on quality, consistency, and detail.​

🔸 SIGNATURE EDITION PACKAGING (₹99)​

For customers who enjoy added details or gifting elements, we offer an optional packaging upgrade.

Includes everything in Standard Packaging, plus:

  • A heart-shaped woolen keychain.

  • One collectable sticker selected by the customer from available options
    (themes may include anime, automotive, pop culture, and more — subject to availability).

This option is ideal for gifting, collecting, or enhancing the unboxing experience.

The Signature Packaging Add-On can be selected during checkout or requested via WhatsApp after placing the order.​

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5. ORDER PROCESSING TIME​

  • Orders are typically processed within 1 – 3 business days.

  • Processing may take slightly longer during high-volume periods such as sales, festivals, or new launches.

  • We prioritize accuracy and quality over speed.​​​

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6. DELIVERY DELAYS & EXCEPTIONS​

While we strive for timely delivery, delays may occur due to circumstances beyond our control, including:

  • Weather conditions.

  • Transport strikes or operational disruptions.

  • Remote or hard-to-reach locations.

In such cases, we will proactively inform you and provide updates wherever possible.

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7. MISSED DELIVERIES & RE-SHIPPING​

If a delivery attempt is missed:

  • Courier partners typically attempt delivery 2–3 times.

  • If the package is returned to us, re-shipping can be arranged.

  • A re-shipping fee may apply to cover courier charges.

Please ensure accurate address and contact details at checkout to avoid delays or returns.​

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8. INTERNATIONAL SHIPPING​

Currently, we ship only within India.
International shipping is not available at this time, but we plan to introduce it in the future.

collectable.

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9.CONTACT INFORMATION​

For order-related issues, service concerns, or billing queries, please contact us using the details mentioned above.

We aim to respond to all genuine requests within reasonable timeframes during business hours:

Email: contactversatileaventure@gmail.com
Phone: +91 91086 95135
Address: Puttur, Karnataka, India​

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10. GOVERNING LAW & JURISDICTION​

These Terms are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Karnataka, India.

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