STORE POLICY
At Versatile Aventure, transparency and clarity are important to us. This Store Policy provides a quick overview of how we operate, how orders are handled, and what customers can expect when shopping with us.
1. BRAND OWNERSHIP & INTELLECTUAL PROPERTY
All content associated with Versatile Aventure, including but not limited to:
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Product designs, prints, graphics, mockups, and concepts.
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Product images, videos, AI-generated visuals, and promotional creatives.
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Brand name, logo, packaging elements, and written content.
is the exclusive intellectual property of Versatile Aventure.
You may not:
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Copy, download, reuse, or modify our images or designs.
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Use our visuals for resale, advertising, or listings elsewhere.
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Present or represent our products, designs, or content as your own.
Any unauthorized use, reproduction, or commercial exploitation is strictly prohibited and may result in legal action.
2. NO RESELLING, MISREPRESENTATION & IMPERSONATION
Our products, designs, and brand identity may not be:
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Resold without written authorization.
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Rebranded, relabeled, or white-labeled.
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Used to falsely claim association with or ownership of Versatile Aventure.
You must not:
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Impersonate Versatile Aventure on social media, marketplaces, or websites.
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Use our name, images, or identity to mislead customers.
We actively monitor and protect our brand across digital platforms.
3. FAIR USE OF PRODUCTS & CONTENT
Our products are intended for personal or approved business use only.
You may not:
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Reverse-engineer or replicate designs for mass production.
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Use purchased items for misleading promotions or counterfeit listings.
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Use our images or packaging to sell similar or competing products.
Bulk orders for resale or distribution require prior written approval.
4. CUSTOMIZATION APPROVAL & FINALITY
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Custom designs, mockups, or previews are shared for approval before production.
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Once approved by the customer and production begins, changes or cancellations are not possible.
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The customer is responsible for verifying spellings, sizes, placement, and design details before approval.
5. ABUSE, FRAUD & POLICY MISUSE
We reserve the right to refuse service, cancel orders, or restrict access if:
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False claims are raised repeatedly.
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Policies are misused to obtain free products or refunds.
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Abusive, threatening, or unethical behavior is observed.
6. ONLINE-ONLY OPERATIONS
Versatile Aventure is an online-first brand.
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We currently do not operate any physical or offline retail stores.
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All orders are accepted online only, through:
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Our website
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WhatsApp
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Phone calls
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Instagram or other official chat platforms
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Official Marketplaces
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Products are delivered directly to the customer’s address through trusted courier partners.
Any in-person pickup, walk-in purchase, or offline trial is not available at this time.
7. ORDER PLACEMENT & CONFIRMATION
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Orders can be placed via our website or confirmed through official chats/calls.
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Once an order is placed and payment is confirmed, it enters processing.
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Order confirmation and updates are shared via WhatsApp, email, or SMS.
For customized, bulk, or corporate orders, additional confirmation may be required before production begins.
8. PAYMENT
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We offer secure online payment options including UPI, cards, net banking, wallets, and COD (where available).
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All online payments are processed through secure, PCI-DSS compliant gateways.
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For custom or bulk orders, advance payment is mandatory.
Payment-related terms are governed by our Payment & Delivery Policy.
9. SHIPPING & DELIVERY
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We deliver across Karnataka and PAN India, subject to courier serviceability.
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Delivery timelines vary based on product type and location.
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All deliveries are handled by third-party courier partners.
Estimated timelines and exceptions are detailed in our Shipping & Delivery Policy.
10. RETURNS, EXCHANGES & REFUNDS
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Returns and exchanges are accepted within 14 days of delivery, subject to eligibility.
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Customized or personalized products are non-returnable and non-refundable, unless defective.
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Refunds are processed after quality inspection and approval.
Complete terms are outlined in our Return, Refund & Exchange Policy.
11. CUSTOM & BULK ORDERS
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Customization, made-to-order, and bulk fulfilment are core services of Versatile Aventure.
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Production begins only after order confirmation and advance payment.
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Once production has started, cancellations or refunds are not possible.
For bulk pricing, samples, or quotations, please contact our team directly.
12. PRODUCT REPRESENTATION
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We make every effort to display accurate product images, colours, and details.
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Minor variations may occur due to lighting, screen settings, or production batches.
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Such variations do not qualify as defects.
13. CUSTOMER RESPONSIBILITIES
Customers are responsible for:
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Providing accurate contact, address, and order details.
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Ensuring availability at the delivery location.
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Reviewing size charts, product descriptions, and customization details before placing an order.
Incorrect details may result in delays, failed delivery, or re-shipping charges.
14. COMMUNICATION & SUPPORT
For order updates, support, billing queries, or clarifications, customers may contact us via:
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WhatsApp / Phone: +91 91086 95135
We respond during business hours and aim to resolve genuine concerns promptly.
15. POLICY UPDATES
Versatile Aventure reserves the right to update or modify store policies at any time without prior notice.
Continued use of our services constitutes acceptance of the updated policies.
16.CONTACT INFORMATION
For order-related issues, service concerns, or billing queries, please contact us using the details mentioned above.
We aim to respond to all genuine requests within reasonable timeframes during business hours:
Email: contactversatileaventure@gmail.com
Phone: +91 91086 95135
Address: Puttur, Karnataka, India
17. GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Karnataka, India.