At Versatile Aventure, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, disclose, store, and safeguard your personal data when you visit our website or engage with any of our services, whether you're placing a custom order, browsing our collections, or contacting our support team.

By accessing or using our website, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Who We Are

Versatile Aventure is a lifestyle and apparel brand based in Puttur, Karnataka. We specialize in customized and ready-made merchandise such as T-shirts, polos, oversized fits, mugs, pouches, and gifting solutions. This Privacy Policy applies to all users of our website:
www.versatileaventure.com and any related services, features, or platforms we use.

2. What Information We Collect

We may collect various types of data, including but not limited to:

a. Personal Information

Information you directly provide to us:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (processed securely via trusted gateways)

• Images, messages, or designs submitted for customized orders

• Social media handles or usernames (if contacted via Instagram, WhatsApp, etc.)

b. Transactional Information

• Purchase history

• Product preferences

• Order details

• Communication related to orders, delivery, refunds, or returns

c. Technical and Usage Information

Collected automatically when you visit or interact with our site:

• IP Address

• Browser Type & Version

• Device Type (mobile, desktop, tablet)

• Operating System

• Time and Date of Visit

• Pages Visited

• Interaction logs (clicks, scrolls, etc.)

• Referral source (e.g., Instagram, Google, direct)

d. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, remember your preferences, track site usage, and deliver relevant ads. You can manage or delete cookies via your browser settings.

3. How We Use Your Information

We use your information for purposes such as:

• Fulfilling Orders: Process your purchases, customizations, and shipping.

• Customer Support: Respond to your queries, complaints, and feedback.

• Personalization: Offer product suggestions and display content tailored to your interests.

• Marketing & Promotions: Send you updates on offers, product launches, or discounts via email, WhatsApp, or SMS (only if opted-in).

• Improving Services: Analyze site traffic, user behavior, and feedback to improve user experience.

• Security: Detect, prevent, and address fraudulent transactions, unauthorized access, or violations of our terms.

• Legal Compliance: Fulfill obligations under applicable laws and cooperate with law enforcement when necessary.

4. Sharing Your Information

We do not sell or rent your data to third parties. However, we may share your information with:

a. Service Providers

Trusted third parties that help us operate our business:

• Delivery/logistics partners (e.g., Shiprocket)

• Payment gateways (e.g., Razorpay, UPI apps)

• Customer service platforms (e.g., WhatsApp, email marketing tools)

• Web analytics and performance tools (e.g., Google Analytics)

b. Legal Authorities

If required by law, we may share data with regulatory bodies or government authorities.

c. Business Transfers

In case of a merger, acquisition, or business transfer, your data may be part of the transferred assets.

5. How We Protect Your Information

We take multiple security measures to protect your personal data:

• SSL encryption on our website

• Secure servers and firewalls

• Limited access to personal data within our team

• Regular system monitoring and threat detection

• Third-party vendors who are GDPR/IT Act compliant

However, no method of data transmission over the Internet or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights & Choices

As a user, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correct: Request correction of inaccurate or incomplete information.

• Withdraw Consent: Opt out of marketing communications anytime.

• Delete: Request deletion of your account or personal data (subject to legal requirements).

• Restrict Processing: Ask us to limit the use of your personal data.

To exercise any of the above rights, please contact us.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. For example:

• Order and billing records: up to 7 years (for tax/legal purposes)

• Marketing data: until you opt out

• Custom files/images: deleted periodically or on your request

8. Third-Party Links

Our site may contain links to third-party sites like payment gateways, Instagram, or external tools. We are not responsible for the privacy practices or content on these websites. We recommend reviewing their privacy policies before interacting.

9. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with information, contact us immediately to have it removed.

10. Updates to This Privacy Policy

We reserve the right to update this policy as needed. When we do, we will revise the "Effective Date" at the top. Continued use of our website after any changes indicates your acceptance of the updated terms.

This policy was last updated on June 30, 2025 and is applicable until updated or changed.

Privacy Policy – Versatile Aventure